Tungsten Custody Solutions Ltd is a regulated custody and operational services provider for virtual assets. The Company specializes in the safekeeping, control, and administration of digital assets for professional and institutional clients. The Company operates within a regulated framework and provides centralized operational execution, compliance checks, and settlement control for investment-related activities.

No. Tungsten Custody Solutions Ltd is not a bank. The Company does not accept deposits in the banking sense, does not provide lending services, does not issue credit, and does not operate as a payment institution. All activities relate exclusively to virtual assets and custody operations.

Services are available exclusively to professional and institutional clients. Retail clients are not eligible to use the services of Tungsten Custody Solutions Ltd under any circumstances. Client eligibility is assessed during onboarding.

Yes. Tungsten Custody Solutions Ltd operates under a valid Financial Services Permission issued within Abu Dhabi Global Market. The Company is supervised by the Financial Services Regulatory Authority and operates in accordance with applicable regulatory requirements and international compliance standards.

Tungsten Custody Solutions Ltd operates exclusively with virtual assets. All custody, investment sessions, trading operations, settlements, and financial movements are conducted using virtual assets. Fiat currencies are not used for trading operations and are involved only in limited conversion scenarios where required.

No. Tungsten Custody Solutions Ltd does not provide investment advice, legal advice, or tax advice. The Company does not guarantee profits, returns, liquidity, or performance outcomes. All investment decisions and market risks remain with the investor.

The Company acts as:

a custodian of virtual assets;

an operational administrator of investment processes;

a centralized executor of transactions and settlements;

a mandatory intermediary and operational guarantor between investors and traders or analysts.

The Company does not make investment decisions but ensures that authorized operations are executed correctly and under centralized control.

No. Direct financial settlements between investors and traders or analysts are strictly prohibited. All payments for trader or analyst services must be processed exclusively through Tungsten Custody Solutions Ltd to ensure transparency, compliance checks, and centralized control.

All transactions must go through Tungsten Custody Solutions Ltd to prevent uncontrolled financial flows, reduce risks of money laundering, terrorist financing, fraud, and regulatory violations, and to ensure proper compliance checks and auditability.

Any attempt to bypass the Company’s infrastructure may result in immediate protective measures, including isolation of assets, restriction or blocking of accounts, suspension of withdrawals, and escalation to competent authorities if required by law.

The Company applies a control threshold equivalent to 10,000.00 United States Dollar Tether. This threshold determines when enhanced checks, additional documentation, and stricter operational routing requirements are mandatory.

Yes. Transactions below the threshold may be processed using permitted local methods, including in jurisdictions such as the United Arab Emirates, India, Pakistan, the Philippines, and other permitted regions, provided that centralized control by Tungsten Custody Solutions Ltd is maintained.

Transactions above the threshold must be initiated and executed exclusively through the official Company account routes and procedures. Structuring, splitting, or fragmenting transactions to avoid the threshold is prohibited.

Checks are procedures applied to confirm the identity of the investor, validate transaction routes, assess compliance risk, and ensure that asset movements are lawful and operationally sound. Checks help protect both the investor and the Company from compliance and security risks.

A checks transaction is a mandatory operational procedure used to confirm that the investor’s receiving account is correctly linked and that routing is functional. It includes:

activation of the investor account;

assignment of a unique checks amount;

execution of an exact-value checks transaction;

completion of the primary movement of funds;

automatic return of the checks amount within one hour.

The checks amount is refundable and is not a fee.

No. Tungsten Custody Solutions Ltd does not charge any fee, commission, or deduction for the checks transaction. The checks amount is returned after successful completion.

For first-time cooperation, only full initiation of the movement of funds from the Company account route to the investor account is permitted. Partial transfers are not allowed during the initial cooperation stage.

No. Tungsten Custody Solutions Ltd does not perform automatic deductions, withholdings, or unilateral commissions from investor assets. Any additional actions requiring funds must be initiated and explicitly confirmed by the investor.

Yes, but only when necessary. If an investor’s bank account cannot accept virtual assets, the Company may perform conversion into fiat currency at the prevailing market rate. A conversion fee may apply, and the process remains subject to checks and compliance controls.

Certain transactions may require a temporary refundable guarantee amount to support an insurance mechanism. This amount is not a fee and is returned automatically after successful completion of the transaction, subject to defined conditions.

Yes. Accounts may be restricted or blocked where there are reasonable grounds to suspect bypass attempts, compliance breaches, illicit finance risks, or where binding regulatory instructions are received.

If an account is blocked or significantly restricted, Tungsten Custody Solutions Ltd convenes an independent commission to review the case. The commission may include independent experts and, where appropriate, representatives or observers from international or competent regulatory authorities.

No. Blocking or restriction is a preventive and protective measure only. It does not constitute a finding of guilt or wrongdoing.

Yes. The Company cooperates with lawful requests from regulators and international organizations as required by applicable law. Where legally permitted, the investor may be informed and asked to cooperate to resolve issues efficiently.